How do I pay for an order using my NDIS Self Managed funding
Self-management is when you manage your NDIS funding. It gives you the flexibility and choice to decide what supports you buy to meet your plan goals.
If your funding is Self Managed you can choose what you'd like to do.
a) Some of our Self Managed clients choose to select NDIS payment at checkout and they will provide their NDIS information to us (in which they advise they are Self Managed). At this point our team will email you a copy of the invoice. You are then able to submit this invoice to the NDIA and request payment.
Typically, payment will clear in your own account within a few days. Now it is your choice how you would like to submit those funds to us!
You're welcome to finalise this via Card over the phone or Bank Deposit (Direct Bank Deposit information can be found on the bottom of your invoice).
b) Some our clients choose to pay up front (out of pocket via Card or PayPal etc.) then they will request a copy of the invoice. These clients then submit a copy of this paid invoice to the NDIA via their Online Portal.
Typically, payment will clear in your own account within a few days.
You are welcome to check on the status of your order with a friendly team at any time.
Please see our Contact us page for all contact options.