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How do I pay for an order using my NDIS Plan Managed funding

The NDIA will provide funding in your plan to pay for a Plan Manager who pays your providers for you, helps you keep track of funds and takes care of financial reporting for you.

You're welcome to place an order via our Online store. At checkout ensure to select NDIS payment.

Once you have provided your NDIS information to us, we will be able to finalise your invoice and submit it to your Plan Manager for payment.

We do require payment from your Plan Manager before we are able to release your order.
We recommend reaching out to your Plan Manager to confirm their payment cycle.

Once your Plan Manager has captured payment it can take a few days before we receive it and are able to process your order.

You are welcome to check on the status of your order with a friendly team at any time.
Please see our Contact us page for all contact options.