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How do I pay for an order using my NDIA (Agency) Managed funding

The NDIA pays your providers on your behalf. Find out more about NDIA-managed funding.

Clients with NDIA managed funding should select NDIS payment at checkout. If you have not submitted your NDIS information with your order, you're able to;

- email us (sales@incontinenceproducts.com.au)
- call us (02 9531 2011)
- text us (0428 863 216)
- live chat with us or
- submit it via our Contact Us page
whichever is easiest for you!

Once we have received your NDIS information we will request payment for your order via our NDIA Provider Portal. If submission is successful, we will begin processing your order right away!

If we have accounted an issue when processing payment we will reach out to notify you immediately.